Technical Support Engineer

Date Posted: 
Tuesday, May 15, 2018 to Monday, May 21, 2018
Job Type: 
Full Time
Job Location: 
Rockville, MD

 

Position Description:

ASSYST is looking for a Technical Support Engineer to support our county government customer. This role will include offering specialist Help Desk services to department's internal users.

  • Active Directory (AD) management, such as user, computer, and resources management.
  • Troubleshooting Windows 7-10, hardware (desktop/laptop), software, and printer problems.
  • Office 365 and standard desktop applications support (Outlook, Word, Excel, PowerPoint, Project etc.).
  • He/She will manage (iOS and Android) smart phones and resolve related issues
  • Maintenance support for Internet facing County Content Manage System (CMS).
  • Work side-by- side with County staff to support, hand hold and facilitate knowledge transfer.

 

Qualifications:

  • BS in Computer Related Field or Equivalent Certificates and Experience
  • At least 3 years of relevant experience in the following areas
  • Active Directory (AD) management, such as user, computer, and resource management.
  • Troubleshooting Windows 7-10, hardware (desktop/laptop), associated software, and printer issues.
  • Office 365 and standard desktop applications support (Outlook, Word, Excel, PowerPoint, Project etc.).
  • Manage (iOS and Android) smart phones and resolve related issues
  • Experience supporting web based public facing Content Manage System (CMS).
  • Familiar with HTML/CSS/Bootstrap/JavaScript is a plus.
  • Knowledge of SharePoint content management, including web parts (list, document library, etc.) and pages
  • Familiarity with SharePoint Designer is a plus.
  • Excellent communication, collaboration and interpersonal skills is a must

 

We are proud to offer a robust benefits package including medical, dental, vision, 401(k) retirement plan, employee stock ownership plan, disability insurance, flexible spending accounts and more in order for our employees to maintain a secure work/life balance. 

 

ASSYST is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.

Contact
Shafeeq Rahman