State of Texas, ITSAC: Information Technology Staff Augmentation Contract
State of Texas, ITSAC: Information Technology Staff Augmentation Contract
ASSYST, Inc. (Profile) offers Information Technology Staff Augmentation Contract (ITSAC) services through this contract at set not-to-exceed labor rates. Customers may competitively solicit ITSAC services through requests for resumes or statements of work (SOW). Contracts may be used by all eligible Customers, including Texas State Agencies, as defined by TGC 2054.003 (13), units of Local Government, as defined by TGC 2054.003 (9), cities, counties, public school districts, municipalities, Special Purpose Districts, Institutions of Higher Education, as defined by TEC 61.003, assistance organizations, as defined by TGC 2175.001, Electric Reliability Council of Texas (ERCOT), Lower Colorado River Authority (LCRA), Private Schools, as defined by TEC 5.001, Private or Independent Institutions of Higher Education, as defined by TEC 61.003, Volunteer Fire Departments, as defined by TTC 152.001, Public Safety Entities, as defined by 47 U.S.C. Section 1401, County hospitals, public hospitals or hospital districts, and public entities outside Texas, as defined by TGC 2054.0565. Resellers are not available for this ITSAC contract.
Contract Number
Contract Listing
https://dir.texas.gov/contracts/dir-cpo-5570
Point of Contact
Khalil Zebdi, EVP - Business Development | Phone : 703-230-3103 | Email: govprograms@assyst.net | LinkedIn
Ali Kalamchi, Sr. Manager - Business Solutions | Phone: 703-230-3100 | Email: govprograms@assyst.net | LinkedIn
Matthew Lee, Account Manager | Phone: 703-230-3100 | Email: govprograms@assyst.net | LinkedIn
Products and services
ASSYST provides qualified staff resources across all ITSAC categories, including:
Applications/Software Development
- Systems Analyst
- Application Architect
- Business Analyst
- Cloud Solutions Architect
- Artificial Intelligence/Machine Learning Engineer
- Developer/Programmer Analyst
- Enterprise Architect
- Enterprise Resource Planning (ERP) Business Analyst
- ERP Developer
- Mobile Applications Developer
- Technical Writer
- Digital Product Manager
- Software Engineer
- Software Developer
Data/Database Administration
- Database Administrator
- Database Architect
- Data Modeler
- Data Scientist (Big Data Engineer)
- Business Intelligence Analyst
- Data Analyst/Report Writer
Web Development
- Front-End Web Developer/Web Designer
- Web Developer
- Senior Web Developer
- Web Administrator
Quality Assurance (QA) and Testing
- QA Engineer Automated
- QA/Test Manager
- QA Associate/Analyst
Networking/Telecommunications
- Network Engineer
- Wireless Network Engineer
- Network Administrator
- Telecommunications Manager
- Telecommunications Specialist
- Network Operations Center (NOC) Technician
Security
- Data Security Analyst
- Security Administrator
- Network Security Analyst
- Network Security Engineer
- Information Security Manager
- IT Auditor
Project Management
- Project Manager
- Project Lead
- Program Manager
- Agile Scrum Master
- Agile Coach
Technical Services, Help Desk, and Operations
- Support Technician
- Help Desk
- Product Support Analyst
- Business Continuity Analyst
- Site Reliability Engineer
- Instructor Trainer
Information Technology Services Management (ITSM Operations)
- Change Management Manager/Organizational Change Management (OCM)
- Process Improvement Manager
- ITSM Operations
IT Marketing
- Communications Coordinators
- Customer Relationship Management (CRM)
- Digital Marketing Analyst
- Web Content Specialist/Manager
Information Technology Contracting and Procurement
- IT Contract Manager
- IT Contract Contracts Administrator/Technician
- IT Procurement Specialist
- Information Technology Contracting and Procurement
Contract Documents
Contract
Job Descriptions
DIR-CPO-5570 Appendix D ITSAC Job Category, Title Descriptions (per Amendment 1).pdf
Not-to-Exceed Rates
DIR-CPO-5570 Appendix C ITSAC Not-To-Exceed Rates.pdf
Standard Terms and Conditions
DIR-CPO-5570 Appendix A Standard Terms and Conditions.pdf
HUB Subcontracting Plan
DIR-CPO-5570 Appendix B HUB Subcontracting Form (Approved on 04-24-2025).pdf
How to Obtain Quotes
Quotes can be obtained by emailing requirements to Khalil Zebdi, itsac@assyst.net. When requesting a quote or purchase order the DIR contract number DIR-CPO-5570 is required.
Co-op Program Overview
Click to View - Co-op Contract Program Overview
Warranty and Return Policy
ASSYST fully complies with and upholds the warranty terms established by DIR under this contract. Our customers have thirty (30) calendar days from the date of invoice signature to notify us if they believe our consultant has made errors in the completed work. In such cases, ASSYST will promptly make the necessary corrections or revisions to ensure an acceptable work product at no additional cost. The scope of these corrections is limited to reworking the unsatisfactory portions without altering the original specifications or considering the level of effort previously invested in the work.
Electronic and Information Resources Accessibility
Information regarding Electronic and Information Resources (EIR) accessibility of this vendor’s offerings is included in the contract. Agencies purchasing products or services are responsible for complying with the Texas EIR Accessibility statute and rules, as defined in TGC 2054 Subchapter M, 1TAC 206, and 1TAC 213. For additional information, visit the Vendor Website or contact the vendor directly.
Please note that some of the documents on this page are in PDF format. Please download Adobe Reader to view these documents.